This casino is lauds itself to offer top service in a ‘sophisticated’ setting. We decided to put that sophistication to the test, going over the bonuses, the on-going promotions, customer service standard, as well as how easy it was to deposit and withdraw money.
Interested to find our results? Keep reading, that’s all there is to it! We’ll give you an honest review of everything this place has to offer, good or bad.
First of all, a little background on playtechcasinos.info. The company has been involved in the online casino space for a number of years and can safely be called a known name, despite not being quite ‘household’ just yet.
The company is truly international, offering customer support to a wide range of countries. You’ve also got toll-free numbers as well, making it free from several international locations.
The language isn’t limited to English, either. You’ve got French, Italian, German and Spanish sites to go alongside customer service agents that also speak these languages. We told you these guys were international, didn’t we?
New Player Bonus
The new player bonus is absolutely fantastic here. First of all, you’ve got a fantastic $7 completely free. That’s right, no deposit required. You get free money just for joining up, which is quite the offer. That’s better than free spin promotions, as you can decide how to use the cash. We advise you go for the table games if you’re looking to turn a profit.
In addition, you get a STELLAR (yes, caps were added on purpose!) 400% bonus. We literally thought it had to be a misprint, as we haven’t seen a bonus like this in quite a while.
So what does this mean exactly? Let’s do it with figures. Let’s say you deposit $50. playtechcasinos.info will give you $200 on top of that $50, meaning you have a starting bankroll of $250. If you can’t manage to turn this into a tidy profit, you may want to retire from the casino gaming industry!
We were even more shocked to see the free money available on your second, third and fourth deposits. Granted, the percentage match goes down with each subsequent deposit but you still never go below a 100% match. We just have one word: wow.
Existing Player Promotions
The fun doesn’t stop there. If you decide to stick around, we’re going to have to call you ‘normal’. The promotions they’ve got going on here are absolute no-brainers.
You get more of the same in terms of matched bonuses, but you should also watch your email for Happy Hour bonuses and the Crazy Sunday bonuses that come along every single week.
So far, we’ve at least broken even every single week since we’ve joined this place and we can’t see that changing anytime soon.
Slots and Games
In terms of slots and games, you won’t be left wanting. It’s all there, from the video slots, classic slots, table games (roulette, baccarat, blackjack), and scratch cards, the lot.
All of the games are run on one of the most popular gaming platforms around, meaning you are guaranteed to get the latest titles as well as incredible gameplay each and every time. Suffice it to say that we were more than impressed with what playtechcasinos.info had to offer.
These are some of the games you can look forward to:
• T-Rex – If you’re a fan of Jurassic Park, you’ll like this slot.
• Achilles – For those of us that like a little bit of Homeric drama!
• Naughty or Nice – This one is definitely a little naughty!
• Gold Beard – Classic slot with a pirate theme, always fun.
• Aztec’s Treasure – This one has the so-called ‘feature guarantee’, so you can look forward to a cool bonus round with this one!
No sports here, folks. This casino is all about the table games and slot machines. So if you want to place a wager on the next Manchester derby, you’re going to have to go elsewhere.
Customer service was definitely up to scratch at playtechcasinos.info. Your first port of call is the Live Chat, which is available at all hours. You can even get a hold of them during all bank holidays, including Christmas. How’s that for availability?
For those of you who still like having someone at the other end of the phone line, you’ve got a couple of toll-free numbers waiting for you. They are for residents of the United States, Canada and the United Kingdom. So if you live elsewhere, we strongly suggest you install Skype to avoid sky-high international charges.
Otherwise, there’s always email. These guys are on the ball and will generally get back to you in just a couple of hours. We suspect replies come from the same team as the 24/7 Live Chat, as more issues were dealt with right away (even during the middle of the night).
Deposits and Withdrawals
All countries are supported here, meaning it’s possible to use your bankcard no matter where you live. All you need is that Visa, Mastercard or American Express logo (we missing anything?). You can also opt to deposit using these methods:
• Western Money Order – NOTE – this one takes an hour or two and has to be done during business days.
• Direct Bank Transfer – if you don’t have any of the above methods, you can also use a bank transfer to fund your account. Be warned that it can take up to 10 days, however.
Our Final Verdict
We like playtechcasinos.info, we really do. It has pretty much everything you’d want from an online casino, from the generous new player bonuses, on-going promotions, in addition to an excellent customer service team that’s ready to answer questions whenever you need.
It’s still a relatively new player on the scene, so we expect to see even more growth, new games and all sorts of shiny new objects to enjoy in the near future! So why not check it out and have a punt (or two)?